SRP Power App

  • Situation
    • Created SRP’s first mobile app
  • Main Tasks and Goals
    • Designed for credit-based residential customers
    • Provided ability to make payments, check usage, and report outages
    • Developed in Ionic, later in Native code bases- interfaces support idioms for both Android and iOS
  • Solution
    • Worked with users to test and provide feedback on task efficiency and features
    • Created quick and effective flows for all main tasks
    • Provided brief, relevant, and time-sensitive data on Dashboard page